Automate
WhatsApp & Telegram
Support and Sales
Trusted by Indonesia's innovative vendors
Business Overview
CyberSoft is an Indonesian software technology company that helps businesses manage digital communication automatically and efficiently through a modern conversational platform. With solutions designed to improve the productivity of sales and customer support teams, CyberSoft provides powerful automation and integration tools without coding—so businesses of all sizes can optimize customer communication experiences. Our platform is trusted by vendors and organizations to manage messages, automate workflows, and increase sales conversion and customer satisfaction.
Product Description
1. Conversational Automation Platform (Chat Automation)
- Manage conversations from channels like WhatsApp Business API and Telegram in one dashboard.
- Build automated flows without coding using drag-and-drop.
- Collect data, schedule messages, and deliver information automatically to customers.
- Optimize communication for support, sales, and marketing.
2. AI Agent & Smart Chatbot
- Automate responses to common customer questions without human operators.
- Train AI agents for specific service needs such as FAQs, meeting scheduling, or lead follow-up.
- Integrate seamlessly with conversation flows and official APIs.
- Reduce workload while maintaining fast, consistent responses.
3. Centralized Inbox & Team Collaboration
- View messages from multiple conversation platforms in one integrated inbox.
- Manage roles, distribute chats, and use labels/tags to streamline workflows.
- Collaborate across sales and customer support teams for faster, more accurate responses.
- Maintain accountability and visibility across the team.
4. Campaigns & Mass Broadcast
- Send broadcast messages to contact lists at scale with ease.
- Run promotions, service updates, and important announcements.
- Schedule broadcasts and segment audiences for better results.
- Improve reach and engagement with targeted messaging.
Everything you need to scale
Powerful tools designed to help you organize leads, automate conversations, and close more deals.
Simple, transparent pricing
Choose the plan that fits your business needs. No hidden fees.